Who we are
Hyperion Hospitality Ltd is a private access hospitality company registered in England and Wales, Company Registration Number 3062319. Our registered office is at 7 Prescott Place, London, SW4 6BS.
We are the data controller for personal information collected through this website and through our client relationships. Questions about this policy should be directed to enquiries@hyperionhospitality.co.uk.
Data we collect
Enquiry form. When you submit an enquiry through our website we collect your name, organisation, email address and the details of your enquiry.
Direct correspondence. If you contact us by email or other means, we retain records of that correspondence including any personal information you provide.
Client relationships. Where you become a client of Hyperion Hospitality we may collect additional information necessary to provide our services, including preferences, event requirements and relevant personal details.
Website usage. We may collect standard technical information about your visit, including IP address, browser type and pages visited, for the purposes of operating and improving our website.
How we use it
We use the personal information we collect to respond to your enquiry and assess how we can assist you; to provide our hospitality and event access services where a client relationship is established; to maintain records of our client relationships and communications; and to comply with legal and regulatory obligations.
We do not use your personal information for automated decision-making or profiling. We do not send marketing communications without your explicit consent.
Legal basis
Legitimate interests. Processing enquiries and maintaining client records is necessary for the legitimate interests of operating our business, provided those interests are not overridden by your rights.
Contract. Where we have agreed to provide services to you, processing is necessary for the performance of that contract.
Legal obligation. Where we are required to process information to comply with a legal obligation.
Consent. Where you have given explicit consent, for example to receive communications from us.
Sharing your data
Hyperion Hospitality does not sell, rent or trade personal information. We treat all client information with the same discretion we apply to everything we do.
We may share personal information with third parties only where it is necessary to provide the services you have requested, for example with event venues or hospitality partners; where we are required to do so by law or regulatory authority; or with professional advisers such as lawyers or accountants where necessary.
Any third parties with whom we share data are required to handle it in accordance with applicable data protection law.
Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
Enquiry records where no client relationship is established are retained for 12 months. Client records are retained for seven years following the end of the client relationship, in line with standard business and tax record-keeping requirements.
You may request deletion of your personal information at any time, subject to any legal obligations we may have to retain it.
Your rights
Under UK GDPR you have the right to access a copy of the personal information we hold about you; request correction of inaccurate information; request erasure of your personal information, subject to legal obligations; restrict processing in certain circumstances; object to processing based on legitimate interests; and receive information you have provided in a structured, commonly used format.
To exercise any of these rights please contact us at enquiries@hyperionhospitality.co.uk. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.
Cookies
Our website may use cookies to ensure it functions correctly and to understand how it is used. Essential cookies are necessary for the website to operate and do not require consent.
We do not currently use advertising or tracking cookies. If this changes we will update this policy and obtain appropriate consent. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
Contact us
For questions about this Privacy Policy or how we handle your personal information:
Hyperion Hospitality Ltd
7 Prescott Place, London, SW4 6BS
enquiries@hyperionhospitality.co.uk
Company No: 3062319
We may update this Privacy Policy from time to time. Material changes will be reflected in the updated date at the top of this page.